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Program Management / Leadership / Technology
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Value

Leadership & program management

Leading a motivating a team to meet a goal that brings value to the business - that's what it's all about! (Gantt charts, budgets, status reports? I can do those too, but I'd rather be moving things forward.)
I have 10 years of management experience and love mentoring fellow PMs.

Problem solving & improvement

"Is there a better way?" This the question that is always on my mind. Using logic, data analysis, and collaboration with colleagues, I get a thrill when we solve a puzzle or find a creative way to optimize.

Bridging technology & business

I love collaborating with developers and engineers as they work their magic. Having worked in localization, computational linguistics, and a SAAS startup, I have picked up a few things along the way, and love to learn how everything works under the hood. (PS: I cobbled this site together myself.)

Skills

Business

Project Management Professional (PMP)
Program Management
Multi-million dollar budgets
Data analysis and process improvement

Leadership & soft skills

Master's of Science in Management
Strategy and operations
Building teams: matrixed, virtual, global
Coaching & performance management

Technology

Certified Scrum Master (CSM)
Backlog grooming & prioritization
Drafting user stories; user acceptance testing
Manage QA and support teams

Experience

  • 2002-2006

    Localization PM

    Wrangled global freelancers and internal matrixed resources to pull off translation and localization miracles. (Hint: Leveraging time zones is key!)

  • 2006-2011

    Research administration

    Drove contracting and timelines for federally funded research performed by a state university. Talk about red tape!
    Then created and implemented a process improvement program and culture for a sponsored programs office that handles over $1B in annual awards.

  • 2011-2014

    Learning PM

    Managed learning strategy, content development, content curation projects for instructor-led, virtual instructor led, eLearning and multi-modal programs. Managed large virtual teams and developed strong client relationships at a distance.

  • 2014-2015

    Technology

    Sr. Technical Program Manager for single largest client with suite of 7 educational marketing sites with entirely custom front end, sitting on SAAS platform back end. Managed development and launch of custom blog site, localization for Australia of another site, and rebranding of all 7 sites, in addition to smaller features, bug fixes and enhancements.

  • 2015-Present

    Leadership

    Translate executive strategy into action by redesigning process and rebuilding culture. Manage direct and indirect reports, handling employee performance, HR and engagement.

  • On To The Next Big Thing

Contact Me

I would love to hear from you!

pamela.k.kling @ gmail.com

425 246 9072